Last Updated: 01 Feb 2024

Welcome to Ithira Store. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By using Ithira Store, you agree to the terms and practices described in this policy.

Information We Collect

Personal Information

• Account Information: When you create an account, we collect your name, email address, and password.
• Order Information: When you make a purchase, we collect your shipping address, billing address, and payment details.
• Communication: When you contact us, we may collect information such as your name, email address, and the content of your message.

Automatically Collected Information

• Usage Data: We collect information about your interactions with our website, including pages visited, time spent on the site, and browser type.
• Device Information: We may collect information about your device, including the type, model, operating system, and IP address.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

How We Use Your Information

• Order Fulfillment: To process and fulfill your orders, including shipping and handling.
• Customer Support: To respond to your inquiries and provide customer support.
• Communications: To send order confirmations, updates, and promotional materials based on your preferences.
• Analytics: To analyze and improve our website, services, and user experience.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners who assist us in providing and improving our services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online platform can guarantee absolute security.

Your Choices

• Account Information: You can update or delete your account information by logging into your account.
• Communication Preferences: You can manage your communication preferences through your account settings or by contacting us.
• Cookies: You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Ithira Store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at info@ithira.co.ke

Thank you for choosing Ithira Store. Your privacy and trust are important to us.