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Shipping

At Ithira Store, we understand the importance of a seamless shopping experience, and our commitment extends to hassle-free deliveries. We take pride in ensuring that your orders are handled with care and delivered to your doorstep in a timely manner.

Nairobi Deliveries

Local Excellence

For our valued customers within Nairobi, we provide swift and efficient delivery services using our own fleet of delivery bikes. Expect your order to arrive within 2 working days, giving you the convenience you deserve.

Tracking Made Easy

Keep an eye on your order every step of the way with our real-time tracking system. Once your package is on its way, you’ll receive updates to ensure you’re always in the loop.

Countrywide Delivery

Beyond Nairobi

We extend our reach across the entire country using the trusted services of Wells Fargo. Wherever you are in Kenya, we’re dedicated to delivering your order within 3 working days. Depend on us to bring Ithira Store to your doorstep, no matter the distance.

Secure Packaging

Rest assured, your items will be securely packaged to withstand the journey and ensure they reach you in pristine condition. Our commitment to quality extends from our products to their delivery.

International Deliveries (DHL)

Worldwide Reach

Ithira Store isn’t just local; we’re global. Experience our products no matter where you are, with our international delivery services powered by DHL. We partner with DHL to provide reliable and efficient shipping for our customers around the world.

Customs Simplified

Navigating international shipping can be complex, but we’ve got you covered. Our team ensures that all necessary customs documentation is handled efficiently, so you can focus on enjoying your new purchase.

Customer Support

Have questions or concerns about your order or our shipping process? Our dedicated customer support team is here to assist you. Feel free to reach out at sales@ithira.co.ke or through our Contact Us page.